Businesses of all sizes are finding innovative and powerful solutions. Mobile devices and the cloud make it possible for businesses to work on a global scale. With the help of software developers, SMBs can now achieve what was previously only possible for large organizations.
Business owners need to understand the possibilities and how to use them to follow their lead. We will be discussing seven powerful and innovative solutions that allow SMBs to operate efficiently and effectively in today’s global business environment. Visit our site:https://wezom.com/services
Mobile CRM
Businesses have been trying different ways to conduct business while on the move for years. Many companies had mobile phones and tablets that enabled them to conduct business on the go. These devices are even more valuable now that there is a hybrid workforce.
Mobile CRM solutions are designed to give you the power and flexibility of a traditional CRM in your hands. This software syncs contacts and activities across mobile devices and the internet, making collaboration easy and transparent.
Mobile CRM is available on any smartphone or tablet. It allows you to pull up customer records, and keep in touch with prospects and clients from anywhere. This software can be used to manage sales teams, take orders and follow up with customers.
You won’t be overwhelmed by emails again thanks to features such as offline synchronization or push notifications. Mobile CRMs are often integrated with Siri and Google Maps, so you can access customer details and business data wherever you are.
Mobile Payments
Businesses can expand their customer base and generate more revenue by using online payment platforms such as Square and PayPal. Square is a game-changer in this area, allowing SMBs to process more transactions thanks to their mobile camera and software.
Square’s business account gives you access to many tools that will help you with your day-to-day operations. You can accept Bitcoin payments, send invoices and issue receipts via email.
Square’s main target audience is SMBs so all its products are made with them in mind. Their products are more cost effective than traditional banking solutions and easier to use. Businesses can have an advantage in a world that is increasingly mobile with mobile payments.
Customer Relationship Management (CRM).
Customer relationship management (CRM), a business tool, is designed to help businesses manage customer interactions from start to finish. This software allows companies to keep in touch with their customers, offer support and build strong relationships with potential and existing clients.
A lack of CRM can cause many businesses to struggle with customer retention. Many companies fail to follow up after a sale, as they don’t have a system that tracks important accounts.
Any business that uses CRM software knows customer retention is essential in today’s market. HubSpot Blogs research shows that 86% of businesses believe customer retention is essential, while only 42% of these businesses use any CRM software.
These businesses have the advantage of innovative solutions. Salesforce and Netsuite CRM tools make it simple for businesses to track customer information and build a database that can be accessed anywhere. Online CRM platforms like Hootsuite have made it possible for businesses to keep in touch even if they’re not in the same location.
Product Management Platform
Product management can be used to refer to all aspects of the product’s lifecycle, including marketing, sales, and marketing, as well as any adjustments needed. A product management platform is a software that coordinates the efforts of various groups within an organization.
A platform like this can help companies track their progress, assess the success of strategies, and identify areas that need additional effort. Any business that sells products to customers will need a product management platform.
GAP Analysis estimates that the global market for product management software will reach US$22.9 trillion by 2020, up from US$15.5 billion in 2019. This is a 12.5% CAGR.
ERP/CRM/SCM
Extended resource planning (ERP) is a tool that large companies use to coordinate efforts from different departments within their organization. ERP software consolidates manufacturing, financials, and distribution in one system. This makes it easier for companies to manage the entire product lifecycle.
Customer relationship management (CRM), and supply chain management, which are closely related to ERP, are business tools that allow businesses to manage customer relationships and track the movement of products and materials across various departments and teams within the company.
These tools are a solid foundation that allows businesses to be successful in multiple markets and locations. Businesses can now operate globally thanks to the expansion of multiple locations and the ease of scaling up.
The global ERP/CRM/SCM market will reach US$24.6 trillion by 2020. This is an increase of US$13.7 billion from 2019. This is a 21.9% CAGR.
Optimizing the Supply Chain
Supply chain optimization can be a business tool that allows companies to reduce costs and increase productivity. The software seeks to identify inefficiencies throughout the supply chain from raw materials to wholesalers to retailers.
If one link of the chain fails to perform due to excess production or low inventory, the whole chain can become unstable due to delays or out-of-stock situations. This could have serious consequences for the bottom line, particularly if products are perishable and sold on a consignment basis.
If used properly, supply chain optimization can be a great way for businesses to reduce costs and gain competitive advantage in a world that has many business leaders who are keen to optimize their supply chains.
Operation Management
Operation management software is a type of software that allows businesses to plan, manage, and organize their daily operations.
It gives employees the tools they need to efficiently and effectively carry out their day-to-day tasks. Additionally, it makes sure that tasks are consistent and reliable. The global market for operations management software will reach US 6.8billion in 2020, up from US 4.1billion in 2019. This is an 18.8% CAGR.
HR Operations/Management
HR is a broad term that describes the people in an organization. This includes personnel, payroll, benefits, and managers. It can be difficult for an HR department to keep up with the growing demands of the organization and ensure that employees are satisfied.
To achieve this, many businesses turn to HR operations/management software to take the drudgery out of HR tasks and make them more streamlined. This software allows HR to meet their goals and employees can express their concerns via their smartphones.
When used correctly, HR operations/management software can help businesses to manage their employee engagement levels, identify areas of low productivity, and provide guidance on how to improve processes and become more efficient. This software can be accessed from any device and is available via notifications and mobile access.
Cloud
As businesses grow, they are increasingly relying on cloud storage to store their data. The cloud allows data to be accessible to all who need it. It also facilitates collaboration which reduces the amount of email that ends up in cyberspace. Businesses can also prevent outages and downtime, and have better disaster recovery capabilities.
GAP Analysis estimates that the global market for cloud computing, public and private, will reach US$23.6 trillion by 2020. This is up from US$11.3 billion in 2019, according to GAP Analysis. This is a 28.7% CAGR.
